Rispondere:

Please check first in the license overview with the dongle list if the dongle is recognized by the PC.
The dongle must be pluged in if the software starts up. Mostly the software starts during power on of the system. It need to be started before a user has logged in. You can restart the Windows service "ConfigServer" or the Linux daemon "ConfigServer". You can restart the pc also.

Rispondere:

First please check the license server configuration in PLC‒GIT. You will find this in the landing page "Settings" "Licenses" "Configure License Server Access". If this is configured again look into "Settings" "Licenses". The registerdd licenses, their status and the status for the license server is shown here. The "License Diagnostics" informs about used licenses and their status
In installations with separate agents each of the agents also has a connection to the license server. And also as minimum one of the agent licenses need to be choosen.

Rispondere:

Please read this directly here or as pdf document.